In a world where words have the power to inspire, unite, or divide, the ability to communicate effectively has never been more vital. This is the central theme of Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, the transformative new book by Molly Tschang and renowned leadership authority Marshall Goldsmith. With a compelling foreword by legendary leadership thinker Ken Blanchard and a closing reflection by Alan Mulally, former CEO of Ford and Boeing, the book presents a masterclass in communication that empowers individuals and organizations alike.
At its essence, Say It Skillfully is a practical guide designed to elevate how we speak, listen, and connect. Whether you’re a CEO leading a global enterprise or a team member striving to contribute meaningfully, this book delivers actionable insights to help you overcome communication barriers, manage high-stakes conversations, and build lasting relationships through clarity and authenticity.
Tschang, a respected executive coach, and Goldsmith, a globally recognized leadership expert, combine decades of experience to offer readers a proven path to mastering communication. Together, they distill complex challenges into accessible tools, making it easier for anyone to engage confidently and purposefully in the workplace and beyond.
One of the book’s most powerful lessons is the importance of embracing difficult conversations. Often, fear holds us back from addressing sensitive topics. But Tschang and Goldsmith offer strategies to face these conversations with courage, reframing them as opportunities for alignment and deeper understanding.
Another core principle centers on feedback—both giving and receiving it. The authors highlight how feedback, when delivered with empathy and received with openness, becomes a catalyst for growth. They teach readers how to communicate insights constructively and turn criticism into a stepping stone for improvement rather than a source of tension.
The book also addresses the broader organizational impact of communication. It emphasizes the value of creating a workplace culture where openness and respect are the norm. Leaders are guided on how to cultivate trust through transparent dialogue, while team members are empowered to speak up without fear of judgment.
Illustrated with real-world examples and practical frameworks, Say It Skillfully makes complex communication challenges feel solvable. The relatable scenarios and actionable advice ensure that readers can apply what they learn immediately—turning insight into practice with confidence.
Ken Blanchard’s foreword sets the tone for what follows, offering profound reflections on why communication is the bedrock of effective leadership. His voice underscores the urgency of building communication skills as a lifelong pursuit. Alan Mulally’s epilogue brings the message home, sharing powerful lessons from his time leading iconic corporations through change—proof that communication isn’t just a skill, but a leadership imperative.
Whether you’re looking to inspire your team, navigate conflict, or simply be a more intentional communicator, Say It Skillfully is a must-read. It offers a roadmap to turning everyday conversations into meaningful, productive exchanges that drive both personal and professional success.
Available starting May 20th in print, ebook, and audiobook formats, this book belongs in every leader’s and learner’s collection. Don’t miss the chance to master the skill that fuels progress: the ability to speak up and make your words count. Get your copy today at Amazon.
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